Whether you own a small or big company, picking an office supply vendor is a must. After all, your employees need suppliers to perform their jobs. Office supplies include a range of products from markers and pens to chairs and desks. While the process can seem tedious and time-consuming, it does not have to be as long as you find the right vendor. Whether you need 123ink mice and keyboards, notebooks, pens, desks, or printers, consider the following factors when picking a vendor:
Pricing
As you research possible vendors, compare price points and pick the most affordable option which will offer you the product quality you need. But, pricing should not be the only factor to make your final decision. You will want a vendor that has your best interest in mind. Check if the vendor provides any discounts for items you will purchase regularly.
Normal Lead Times
As you examine your options, ensure the office supply vendor you pick offers proper lead time and shipping options that work in your favour. Thus, they should promise to send the items you ordered on time and lets you order products in a flexible way. Also, determine how much they will charge you in case you need special delivery.
Payment Terms
You need to know that the vendor’s payment terms are so you know your payment options. Will they allow you to pay with a credit card or platforms like PayPal? Ensure the options align with what you can do. Also, ensure the vendor provides reasonable return and warranty policies.
Shipping Locations
Determine the number of locations that vendor can ship to. This way, you can be sure they will ship to your location.
Customer Service
You will need to expect great customer service from your vendor especially as you might have issues with the products they deliver. A great vendor will always focus on giving their customers a positive experience. In terms of customer service, evaluate the structure of their customer service processes, how they handle credits, and how often they are on call to answer questions.
Product Variety
Pick an office supply vendor that has the most variety of products which will save you money and time. Make sure you don’t end up dealing with many companies when placing an order. The best supplier is a one-stop shop where you can buy all your office essentials, from suppliers to furniture, and relevant services.
